Document

Padel UNO system Accessibility Statement

Entity responsible: Crionet Srl

This accessibility statement was prepared on June 4, 2025

Statement of website accessibility for Private Subjects referred to:

Introduction

This web app is owned by Crionet and is licensed to third parties, with or without additional modifications. Accessibility of the current version may vary depending on adaptations made by licensees.

Crionet is committed to ensuring a level of accessibility that conforms to WCAG 2.2 AA standards for the original version of the web app. However, any customizations made by third parties may affect overall compliance. Crionet is committed to ensuring digital accessibility for all people, including those with disabilities. We are constantly working to improve the usability and accessibility of our website and strive to comply with relevant guidelines.

Compliance level

Not compliant

This web app is currently not in compliance with the requirements of Appendix A of UNI CEI EN 301549 and the WCAG 2.2 guidelines at level AA, due to the presence of several accessibility barriers.

Specifically, some key areas of the platform are not usable with screen readers, and certain functionalities are inaccessible to users relying solely on keyboard navigation or assistive technologies. These issues significantly impact the ability of people with disabilities to interact with the system.

We are actively working on a remediation plan to address these critical issues. Our goal is to bring the platform to at least partially compliant state, and then progressively improve towards full compliance with WCAG 2.2 level AA.

Non-accessible content

Some areas of the platform are not yet complied with accessibility requirements. The following critical issues have been identified based on an evaluation aligned with the Web Content Accessibility Guidelines (WCAG) 2.2, specifically Level A and AA success criteria:

You can download and review the full Padel UNO Accessibility Audit Report using the following link.

Download Accessibility Audit Report (PDF)

We are continuously working to resolve these issues and improve the accessibility of our web app.

What we have done and what we are doing

Automated testing

We have taken some measures to ensure that this web app will be more accessible, including:

We have developed an Accessibility Remediation Plan to achieve at least partial compliance with the WCAG 2.2 AA standard. We are committed to reaching this goal within the upcoming year. You can download and review the full Padel UNO Accessibility Remediation Plan using the following link.

Download Accessibility Remediation Plan (PDF)

Subjective testing and human review

In addition to automated tests, we perform a human review with accessibility and UX experts to identify issues that automated testing might miss, such as:

Testing with real users

Whenever possible, we involve real users in the testing process to gather direct feedback on the platform's usability and improve critical aspects.

While Crionet ensures the accessibility remediation of the core platform, we are not responsible for additional content or code changes made by third-party licensees, who are encouraged to follow the same accessibility guidelines.

Writing of the Accessibility Statement

This statement was drafted on June 04 2025.

The assessment was carried out by Crionet SRL through objective and subjective analysis (see Article 3(1) of EU Implementing Decision 2018/1523 of the Commission).

Reporting problems and contacts

If you experience difficulties using our web app or have suggestions for improving its accessibility, you can contact us at the following email address: accessibility@crionet.com

Methods of sending reports to AgID

In the event of an unsatisfactory response or failure to respond within thirty days to the notification or request, you may submit a report to AgID, via PEC, to the following address: protocollo@pec.agid.gov.it

We are committed to making our service accessible to everyone and appreciate your input to improve it.

Last technical review performed on: June 04, 2025.

The next review is scheduled by: June 04, 2026, unless significant changes are made to the system.